Platform that automate and improve local marketing
Platform that automate and improve local marketing
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I designed an AI-powered review reply for local Business.
I designed an AI-powered review reply for local Business.
I designed an AI-powered review reply for local Business.
problem
Responding to reviews was slow, inconsistent, and often ignored, limiting customer engagement and product differentiation.
solution
An AI-assisted reply experience that generates brand-aligned suggestions while keeping users in control through simple editing and customization.
Contribution
Product Strategy, AI feature, Research, Design system
Contribution
Product Strategy, AI feature, Research, Design system
Contribution
Product Strategy, AI feature, Research, Design system
Contribution
Product Strategy, AI feature, Research, Design system
timeframe
2023
timeframe
2023
timeframe
2023
timeframe
2023
Role
Staff Product Designer
Role
Staff Product Designer
Role
Staff Product Designer
Role
Staff Product Designer
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03
Why it Matters
This project shows my ability to design practical AI experiences that balance automation with trust, delivering measurable business and user impact.
This project shows my ability to design practical AI experiences that balance automation with trust, delivering measurable business and user impact.
Impact
3x Faster
Response time (15 → 3 minutes)
3x Faster
Response time (15 → 3 minutes)
3x Faster
Response time (15 → 3 minutes)
3x Faster
Response time (15 → 3 minutes)
x28%
Review engagement
x28%
Review engagement
x28%
Review engagement
x28%
Review engagement
+4%
Increase in new client acquisition
+4%
Increase in new client acquisition
see also
.say Hola!
I'm open for freelance projects, feel free to email me to see how can we collaborate
.say Hola!
I'm open for freelance projects, feel free to email me to see how can we collaborate
.say Hola!
I'm open for freelance projects, feel free to email me to see how can we collaborate
.say Hola!